Be2: How does it work?
Scammers are waiting for you. I gonna report this company to ACCC or consumer ombudsman!!! Sign up was confusing price misleading i was told I'd get 2 weeks free trial, if I liked it then. I would be charged for a 3 month subscription. So many members use fake profiles, i. I brought that to, their attention and asked to end my free 2 week period and didn't want to carry on my membership - see above for my request, it was acknowledged then completely ignored!!!
Have written an email, scanned it and faxed, I asked them to send me confirmation, have got it saying no more payment will be made and membership is cancelled Wish I had seen all these reviews before joining this stupid dating website!! I joined around December Woke up this morning and got an email from PayPal regarding this transaction!
I reported to PayPal immediately and opened dispute! I informed my bank about it. And they told me they would look into this matter seriously. I then realised the transaction was from this stupid website! And those transactions were unauthorised! I remember I deactivated my profile long ago! How come they re-activated my account without my knowledge?!?
I logged in to my account and it was active!!! Can you believe it? So my account was active without my knowledge!! I am soooo angry and shocked! How could they do this?
This website is total scam!! I cancelled my card too! A bunch of thieves these people are!! Hope PayPal cancels this transaction. They are still investigating my case. They told me there was a billing agreement! They just get my money, just like that! Read all these reviews. I hope I get my money back. This site is fake, profiles are fake and customer service responses are automated. It is a trap for the vulnerable and I suggest others to stay away. I guess we live and learn.
I have disputed the charges and hopefully my financial institution with resolve this to my satisfaction. Once bitten twice shy. They investigated the case and determined the charges to my card on behalf of be2 to be not in accordance with New Zealand Consumer Law and therefore fraudulent. On this basis the money was returned to me. I am more than happy to share the same information with your nominated collection agency and feel confidant the outcome will be the same.
Please take this as the final communication between myself and be2 as, based on your communication below, I will not be making a payment so all further communication will be with your nominated collection agency.
In addition, please remove all of my personal data from any source controlled, accessed or shared by be2. Please provide evidence of this being carried out. Failure to comply with this will be in breach of GDPR regulations of which you are compelled to comply.
This is the worst site I have ever been on. The profiles are fake!! I have not met anyone and now I have tried to cancel and will not let me. I sent a fax on May 24, with 3 follow up emails and they said not sent in time, which I did, before 13 June renewal date. I can't seem to find which card I paid it on but I have now emailed the copy and they are saying now they need transmission confirmation. This is a disgrace!! I have said just cancel the membership immediately or I will report them, I don't want any money back..
They leave the email a week before replying. I will keep sending emails until they cancel. Does anyone know who we can report this company too?
Absolutely disgusting costumer service. This place is ridiculous, I would have preferred to flush the money down the toilet it would have given me more satisfaction! Please dont waste your money on this app it is an absolute rip off. The worst dating online. I wish I read their review. I press button to join 1 month but they took my money for 6 months. I'm ok with it, I thought was my mistake. I tried to cancel my membership but the be2 website did not let me. Lucky I paid through my PayPal acc.
I call them and I told them that I got scam by be2. I got the refund. Should stop be2 operated in Australia. I can only repeat what the other reviews have stated.
There were all sorts of legal threats so I cancelled my credit card as my bank warned me they would still keep trying to withdraw from my account. Surely there is a way to get these criminals??? Scam- thieves -don't give credit card details. I only got matched with 20 guys.
Most were false profiles. I spoke to 1 guy only who told me he got matched with women. My issue is they make it hard to cancel. I had a written agreement that they required 14 days notice to cancel ahead of the June final membership date. I duly sent off a scanned written and signed letter in time for them to cancel adhering to the notice period. I said that I had documentation of the 2 weeks and for them not to tarnish their brand name and hassle a 72 year old man.
They wrote back and said they made a mistake and there would be no further payments required. They were trying it on. This site is a scam. When I queried it with them they told me that is what the weekly amount was.
Luckily my bank refunded me this money. Wish I had read the reviews first. I told them I had sent emails weeks in advance trying to cancel. They are now threatening debt collection lol they are getting nothing. I am not even going to respond any more.
Luckily in the end it cost me nothing. Note to self read reviews before joining anything. Warning scam - do not sign up. I want to actually give -0 stars. I put the membership onto my credit card. I was only signed up for a couple of days when I tried to cancel my membership because the same members where sent to me each day and most were from overseas not NZ as I thought they would be give it is listed as a NZ site and I suspected something was not right. The terms and conditions where hard to find and when I did find them they were contradictory and confusing.
I am having ongoing communication with Be2 to cancel my membership as no cancellation code came through when I tried to cancel my membership, which also made me suspicious as well.
Although I want to get my money back I would be happy to pay for the few days I did have a membership. The communication I am having with Be2 is less than satisfactory - polite but they are intent on taking my money not for the 6 months I signed up for BUT NOW they are claiming I signed up for a 1 year membership - what utter rubbish. I have since found blogs stating Be2 is a scam - I wish I had found before I committed to the membership.
This company has no integrity and I firmly believe this is a scam. I have yet to get any satisfactory solution from Be2. I plan to escalate to the legal authorities in my country now to investigate and to see if they can help me. I don't want others to have to go through this and if Be2 are a scam the world should know about it. Match dating site are becoming a normal way to meet new people in this busy world we live in. I have successfully met a number of gentlemen on other NZ sites and we have become good friends.
I only tried Be2 because it is based on personality type. Be2 need to rethink their charging regime and the so called service they say they are providing - IF they are a legitimate service which I doubt they have a lot of improvements to make if they are to provide the quality successful service they are making claim to. I personally want others to be able to make informed choices and for me personally I want my money back and if Be2 is a fraudlent company for the authorities to have Be2 removed from the website and prosecuted to the fullest extend.
If the 20, , clients Be2 are all being ripped off and paying a couple hundreds each - it's a pretty good money spinner for someone. I am not happy to be a part of that scam. Dear Darla, I am writing to you on behalf of be2 as we are very disappointed about what happened to you. From be2 we have never tried to cheat anyone. So if you don't mind, could you tell us your email or your be2's user name to try to solve your problem?
You could contact us through our customer service department or answering to this comment. We would be pleased to help you. I joined be2 some time ago as well, but had no problems to unsuscribe - their customer service was really helpful and guided me through a rather easy process.
I just saw someone from be2 contacted you to solve your problem, I would really try that. I know it by experience, they are willing to help.
Did you at least meet interesting people? I have had some problems with BE2 also. Got me a premium membership but the site was Then after some time they billed me again for a new premium periode from my credit card. I was not pleased by this at all, so went to the web site and in the contact form they have going there, I delivered a "letter" to them explaining what happend and said that I was expecting them to pay me back the money for the last billing.
I got no answers on either, so now I have sent a new complaint. If Be2 want to be taken seriously they should atleast send a e-amil back when somebody contacts them, but I have the exact similar problems with be2, as DarlaB. So the company "is still going strong", this time in Norway! I too have tried to get my money back from this site. It is such a hassle to have to deal with automated mail. They are very ignorant and I think its high time that the authorities were involved.
It seems that we are all having the same kind of problem with be2. I agree that the terms and conditions are confusing and it should state quite clearly that an email cancellation is not sufficient.
So far my bank, who intercepted the request for payment, have not paid for the continuous membership. I have been dealing with customer service and not finding them helpful at all, rather they are threatening me with their recoupment procedure. My problem is still ongoing. As another disgruntled customer of be2, I have made a lot of legal inquiries, , now be2 has not provided any credit only a service they are not entitled to try to recoup money from your Acc, this is illegal on there behalf..
I live in Australia so I have filed a complaint against them with www. I enough of us file complaints against them we may shut there site down.. Give them a blunt email see you in a court of law the judge will rule against them for an unfair contact to start with and they may be charged with fraud on top of that Good luck to every one been bitten by be2 dating..
The only way that I managed to get out of the membership with be2, was to order a new visa-card for my account. Then they couldn't charge me for the payment any more. But then I had spent a lot of time for more than eight months, trying to cancel.
Well I may have been lucky I only have a pay pal Acc.